L&E Outsourcing
COMPANY
Leah Mendoza – Custodio
Chief Executive Officer
Short History of L&E
How it all started?
The L&E Outsourcing Communication Teleservices was founded by Ms. Leah Mendoza- Custodio last October 17, 2014. It was started for a single Account with a total of 25 agents. As months goes by, expansion and having additional head counts is easy since they started with one of the most competitive and performing agents in this Industry. Currently, L&E has 4 stable Accounts and other seasonal Accounts.
"Our Innovation makes us first, Our Quality makes us last."
Leah Mendoza – Custodio
Chief Executive Officer
Short History of L&E
How it all started?
The L&E Outsourcing Communication Teleservices was founded by Ms. Leah Mendoza- Custodio last October 17, 2014. It was started for a single Account with a total of 25 agents. As months goes by, expansion and having additional head counts is easy since they started with one of the most competitive and performing agents in this Industry. Currently, L&E has 4 stable Accounts and other seasonal Accounts.
"Our Innovation makes us first, Our Quality makes us last."
Interested in our services?
Vision
To be the one of the top and leading premier and preferred providers of BPO services either INBOUND or OUTBOUND CAMPAIGNS and in our chosen markets.
Mission
To help our clients maximize their customer lifetime value and increase their competitive advantage by helping drive productivity and efficiency while delivering measurable results and exceeding their expectation.
To help our clients maximize their customer lifetime value and increase their competitive advantage by helping drive productivity and efficiency while delivering measurable results and exceeding their expectation.
Mission
What we uphold since 2014
Our Values
Our values help us drive our objectives and provide us with guidelines by which we achieve meaningful results. Our corporate values are guideposts to mark the path and guidelines within which we behave in our dealings with each other, our clients and the communities in which we operate. Only by maintaining this shared focus do we, as individuals, become a successful team, and L&E OCT achieves its full potential.
We insist on open, honest and fair relationships with each other, our customers and business partners. We believe this is the only way to do business.
We will continuously strive to ‘do the right thing’ in support of our clients, fellow employees and all of our stakeholders. We will lead by example and set our standards high for others to follow.
We respect our employees and value their contributions. We are dedicated to creating a work environment that is professionally challenging and personally rewarding. We believe in teamwork, and as a team, delivering exceptional results to our clients and their customers. We are committed to the professional development of each person as they progress through their career at L&E OCT.
We value our clients as business partners. We are dedicated to providing the highest quality of service to them and will treat their goals and objectives as our own. We will increase their competitive advantage by consistently exceeding expectations.
We foster innovation and will take personal risks to improve our service offerings. We will continuously strive to be the best in order to earn and securely maintain our leadership position as the premier provider of outsourced business process services.
What we uphold since 2014
Our Values
Our values help us drive our objectives and provide us with guidelines by which we achieve meaningful results. Our corporate values are guideposts to mark the path and guidelines within which we behave in our dealings with each other, our clients and the communities in which we operate. Only by maintaining this shared focus do we, as individuals, become a successful team, and L&E OCT achieves its full potential.
We insist on open, honest and fair relationships with each other, our customers and business partners. We believe this is the only way to do business.
We will continuously strive to ‘do the right thing’ in support of our clients, fellow employees and all of our stakeholders. We will lead by example and set our standards high for others to follow.
We respect our employees and value their contributions. We are dedicated to creating a work environment that is professionally challenging and personally rewarding. We believe in teamwork, and as a team, delivering exceptional results to our clients and their customers. We are committed to the professional development of each person as they progress through their career at L&E OCT.
We value our clients as business partners. We are dedicated to providing the highest quality of service to them and will treat their goals and objectives as our own. We will increase their competitive advantage by consistently exceeding expectations.
We foster innovation and will take personal risks to improve our service offerings. We will continuously strive to be the best in order to earn and securely maintain our leadership position as the premier provider of outsourced business process services.
The BEST SERVICE
Our Projects
We provide the best customer/client service satisfaction towards reaching goals and targets per campaign. We deliver remarkable performance, with utmost confidentiality and integrity, striving for successful results. To name these, we have the following campaigns:
- Auto Insurance
- General Insurance
- Car Insurance
- Home Insurance
- Commercial
- Renter
- Condo
- Health
- Life
- Gateway Merchant Capital
- Diabetic Campaign
- Cages for Less
- Cash Loans
- Pouch for Less
- Vector
- Impact
- Home Security
- Genki Capital
- Santa Ana Deregulation
- Capital Assist Funding – business loan
- Retention My score.com
The BEST SERVICE
Our Projects
We provide the best customer/client service satisfaction towards reaching goals and targets per campaign. We deliver remarkable performance, with utmost confidentiality and integrity, striving for successful results. To name these, we have the following campaigns:
- Auto Insurance
- General Insurance
- Car Insurance
- Home Insurance
- Commercial
- Renter
- Condo
- Health
- Life
- Gateway Merchant Capital
- Diabetic Campaign
- Cages for Less
- Cash Loans
- Pouch for Less
- Vector
- Impact
- Home Security
- Genki Capital
- Santa Ana Deregulation
- Capital Assist Funding – business loan
- Retention My score.com